Terms & Conditions

Terms & Conditions


This website is operated by Mummy & Austin Boutique. Throughout the site, the terms “we”, “us” and “our” refer to Mummy & Austin Boutique.

Mummy & Austin Boutique offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our registered address is:

Mummy and Austin Boutique

10 Meadway Close



NN15 6QG

General email: info@mummyandaustinboutique.co.uk

Website: www.mummyandaustinboutique.co.uk

Our Contract

Your order constitutes your offer to us to buy the goods that you select when placing your order on the Site. All orders are subject to availability and acceptance by us. We will send you an email acknowledging receipt of your order, followed by confirmation that we can and will fulfill the order. Your order is not confirmed until you receive confirmation of your order. The acknowledgement email does not constitute acceptance of your order by us.

Compliance & Testing

All Mummy and Austin Boutiques products are carefully designed to comply with all relevant EU safety standards. We routinely submit batches of toys for independent safety testing, but please note: it is not a requirement for each style to be tested. All current certificates are available on request.

International customers: we do not test to any other standards other than European safety standards EN71 (Parts 1,2 & 3) which are then safety tested by a UKAS approved accredited independent test house. Our dummy clips are tested to meet EU regulations BSEN 12586:2007

Payment Methods

Mummy & Austin Boutique accepts payment for purchases of goods and/or services you make through the Site may only be made by debit or credit card using our payment facility, or via the authorised payment options including Paypal.

You accept that some banks may charge you an additional fee for certain transactions (for example, international transactions).

For delivery destinations within the EU prices include VAT or other sales taxes where applicable. For delivery destinations outside the EU, prices do not include VAT or other sales taxes.

Delivery and Lead Times

All standard orders will be dispatched from our Northamptonshire address within a maximum of 7 business days of your order payment being cleared. Times do vary depending on the product you have purchased so please see additional information on the listing for a more accurate time span.

No orders will be dispatched until payment has been received in full.

We cannot take responsibility for incorrect delivery addresses entered at the checkout. Any loss caused by incorrect addresses, financial or otherwise, will be your responsibility, unless the negligence is ours.

Orders are typically delivered by Royal Mail or courier, and are subject to the terms and conditions of these third parties.

  • We reserve the right to change delivery costs and method of postage at anytime.


Please see our Returns Policy page 

Back Orders

We accept backorders. This means that when purchasing the item it’s not currently in stock and the order will only be fulfilled when possible. If we are unable to fulfill a style or item as requested then we will offer a replacement or a refund.

Modification to Services and Prices

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

·         Pay later.

Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy statement.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Mummy and Austin Boutique, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.